Sealogical

Terms and Conditions

These Terms and Conditions set out the terms under which Sealogical services are provided by Us to customers through the website app.sealogical.com (“Our Site”). Please read these Terms and Conditions carefully and ensure that you understand them before creating a user account or logging in. You will be required to read and accept these Terms and Conditions when creating a user account or logging in. If you do not agree to comply with and be bound by these Terms and Conditions, you will not be able access our site. These Terms and Conditions, as well as any and all Subscriptions are in the English language only.
1. Definitions and Interpretation
1.1 In these Terms and Conditions , unless the context otherwise requires, the following expressions have the following meanings: “Subscription” means a subscription to access Paid Content (or Free Trial Content) , as explained in Clause 6;
“Paid Content (or Free Trial Content) ” means the digital content sold by Us through Our Site, whether accessed for free as part of a trial, or a paid subscription;
“Subscription” means a subscription to Our Site providing access to Paid Content (or Free Trial Content) ;
“We / Us / Our/ Company” means Sealogical, a trading name of MXMG Ltd, a company registered in the UK Registration No. 12253099.

2. Access to and Use of Our Site
2.1 Access to Our Site is free of charge, but access to our service provision is on a monthly subscription basis.
2.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.
2.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
2.4 These Terms and Conditions constitute the entire agreement between Us and you with respect to your unpaid access for trial purposes, purchase of Subscriptions and Paid Content (or Free Trial Content) from Us. You acknowledge that you have not relied upon any statement, representation, warranty, assurance, or promise made by or on behalf of Us that is not set out in these Terms and Conditions and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based upon any statement herein.

3. Subscriptions, Paid Content (or Free Trial Content) , Pricing and Availability
3.1 We may from time to time change Our prices. We will inform you of any change in price before the change is due to take effect. If you do not agree to such a change, you may cancel the Subscription.
3.2 Minor changes may, from time to time, be made to certain Paid Content (or Free Trial Content) , for example, to reflect changes in relevant laws and regulatory requirements, or to address technical or security issues. These changes will not alter the main characteristics of the Paid Content (or Free Trial Content) and should not normally affect your use of that Paid Content (or Free Trial Content) . 3.3 In some cases, as described in the relevant content descriptions, We may also make more significant changes to the Paid Content (or Free Trial Content)
3.4 Where any updates are made to Paid Content (or Free Trial Content) , that Paid Content (or Free Trial Content) will continue to match Our description of it as provided to you before you purchased your Subscription to access the Paid Content (or Free Trial Content) . Please note that this does not prevent Us from enhancing the Paid Content (or Free Trial Content) , thereby going beyond the original description.
3.5 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online.
3.6 All prices are checked by Us before We accept your order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your order, We will simply charge you the lower amount and continue processing your order. If the correct price is higher, We will give you the option to purchase the Subscription at the correct price or to cancel your order (or the affected part of it). We will not proceed with processing your order in this case until you respond. If We do not receive a response from you we will treat your order as cancelled and notify you of this in writing.
3.7 If We discover an error in the price or description of your Subscription after your order is processed, We will inform you immediately and make all reasonable efforts to correct the error. You may, however, have the right to cancel the Subscription if this happens. If We inform you of such an error and you do wish to cancel the Subscription, please refer to sub-Clause 12.4.
3.8 If the price of a Subscription that you have ordered changes between your order being placed and Us processing that order and taking payment, you will be charged the price shown on Our Site at the time of placing your order. Subsequent Subscriptions [and renewals] will be charged at the new price.
3.9 Prices on Our Site are shown inclusive of VAT. If the VAT rate changes between your order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.

4. Orders – How Subscriptions Are Formed
4.1 Our Site will guide you through the process of opening an account.
4.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give Us the accurate or complete information within a reasonable time of Our request, We will cancel your order and treat the Subscription as being at an end. We will not be responsible for any delay in the availability of Paid Content (or Free Trial Content) that results from you providing incorrect or incomplete information.
4.3 No part of Our Site constitutes a subscription offer capable of acceptance.
4.4 Subscription Confirmations, sent via email, shall contain the following information:
4.4.1 Welcome message
4.5 In the unlikely event that We do not accept or cannot fulfil your order for any reason, We will explain why in writing. No payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to you.
4.6 Any refunds due under this Clause 6 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.
4.7 Refunds under this Clause 6 will be made using the same payment method that you used when purchasing your Subscription [unless you specifically request that We make a refund using a different method].

5. Payment
5.1 Payment for Subscriptions must always be made in advance. You will receive an invoice for the following month’s subscription 1 day in advance of that month.
5.2 Payments due must be made in full, without any set-off, counterclaim, deduction, or withholding (except where any deduction or withholding of tax is required by law).
5.3 We accept the following methods of payment via paypal, accessed via your invoice:
5.3.1 Visa
5.3.2 Mastercard
5.4 If you do not make any payment due to Us on time, We will suspend your access to the Paid Content (or Free Trial Content) . For more information, please refer to sub-Clause 9.4. If you do not make payment within 10 days of Our reminder, We may cancel the Subscription. Any outstanding sums due to Us will remain due and payable.
5.5 If you believe that We have charged you an incorrect amount, please contact Us at info@sealogical.com as soon as reasonably possible to let Us know. You will not be charged for Paid Content (or Free Trial Content) while availability is suspended.

6. Provision of Paid and Free Trial Content
6.1 Paid and Free Trial Content appropriate to your Subscription will be available to you immediately when We send you a Subscription Confirmation and will continue to be available for the duration of your Subscription (including any renewals), or until the Subscription is otherwise ended.
6.2 In some limited circumstances, We may need to suspend the provision of Paid Content (or Free Trial Content) (in full or in part) for one or more of the following reasons:
6.2.1 To fix technical problems or to make necessary minor technical changes, as described above in sub-Clause 5.2;
6.2.2 To update the Paid Content (or Free Trial Content) to comply with relevant changes in the law or other regulatory requirements, as described above in sub-Clause 5.2; or
6.2.3 To make more significant changes to the Paid Content (or Free Trial Content) , as described above in sub-Clause 5.3.
6.3 We may suspend provision of the Paid Content (or Free Trial Content) if We do not receive payment on time from you. We will inform you of the non-payment on the due date, however if you do not make payment within 10 days of Our notice, We may suspend provision of the Paid Content (or Free Trial Content) until We have received all outstanding sums due from you. If We do suspend provision of the Paid Content (or Free Trial Content) , We will inform you of the suspension. You will not be charged for any Paid Content (or Free Trial Content) while provision is suspended.

7. Password Policy
7.1 All user passwords must be at least [8] characters in length.
7.2 All user passwords should have at least one number and one special character
7.3 Where possible, password dictionaries should be utilised to prevent the use of common and easily cracked passwords.
7.4 Passwords must be completely unique, and not used for any other system, application, or personal account
7.5 User passwords should be changed every 4 months.
7.6 Passwords must not be shared with anyone.
7.7 Passwords should not be written down.
7.8 It is the responsibility of the end user to ensure enforcement with the policies above.

8. Licence
8.1 When you create a Subscription to access Paid of Free Trial Content, We will grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the relevant Paid Content (or Free Trial Content) for commercial purposes. The licence granted to you does not give you any rights in Our Paid Content (or Free Trial Content) (including any material that We may licence from third parties).
8.2 The licence granted to you under sub-Clause 10.1 is subject to the following usage restrictions and/or permissions:
8.2.1 You may not copy, rent, sell, publish, republish, share, broadcast or otherwise transmit the Paid Content (or Free Trial Content) (or any part of it) or make it available to the public except as permitted under the Copyright Designs and Patents Act 1988 (Chapter 3 ‘Acts Permitted in relation to Copyright Works’).

9. Ending Your Subscription
9.1 You may cancel your Subscription at any time, however subject to [sub-Clause 11.2 and] Clause 12 (outlining your rights to cancel arising due to something done by Us), We cannot offer any refunds and you will continue to have access to the Paid Content (or Free Trial Content) for the remainder of your current Subscription (up until the renewal or expiry date, as applicable), whereupon the Subscription will end.
9.2 If you wish to exercise your right to cancel under this Clause 11, you may inform Us of your cancellation in any way you wish. Cancellation by email or by post is effective from the date on which you send Us your message
9.3 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however please note that you are under no obligation to provide any details if you do not wish to.

10. Our Liability
10.1 Subject to sub-Clause 13.3, We will not be liable to you, whether in subscription, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or for any indirect or consequential loss arising out of or in connection with any subscription between you and Us.
10.2 No Warranty: This software is provided “as is,” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The company makes no representations or warranties concerning the suitability, reliability, or accuracy of this software for any purpose.
10.3 Indemnification: You agree to indemnify and hold harmless the company, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your use of the software or your violation of these terms and conditions.
10.4 Use at Your Own Risk: The use of this software is entirely at your own risk. You acknowledge and agree that the company shall not be liable for any damages or harm arising from the use of this software, including but not limited to damages to your computer system, loss of data, or any other consequential damages. By using this software, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any of these terms, you are not permitted to use this software.

11. Events Outside of Our Control (Force Majeure)

11.1 We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond Our reasonable control.
11.2 If any event described under this Clause 14 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions :
11.2.1 We will inform you as soon as is reasonably possible;
11.2.2 We will take all reasonable steps to minimise the delay;
11.2.3 To the extent that We cannot minimise the delay, Our affected obligations under these Terms and Conditions (and therefore the Subscription) will be suspended and any time limits that We are bound by will be extended accordingly;
11.2.4 We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Paid Content (or Free Trial Content) as necessary;

12. Communication and Contact Details
12.1 If you wish to contact Us with general questions or complaints, you may contact Us by email at info@sealogical.com.
13. How We Use Your Personal Information (Data Protection)
13.1 All personal information that We may collect (including, but not limited to, your name, address and telephone number) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
13.2 We may use your personal information to:
13.2.1 Provide Subscriptions and Paid Content (or Free Trial Content) to you;
13.2.2 Issue invoices; and
13.2.3 Inform you of new products and/or services available from Us (if you opt or have previously opted to receive it). You may request that We stop sending you this information at any time.

14. Other Important Terms
14.1 We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Subscription, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms and Conditions will be transferred to the third party who will remain bound by them.
14.2 You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Subscription, as applicable) without Our express written permission.
14.3 The Subscription is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions .
14.4 If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions . The remainder of these Terms and Conditions shall be valid and enforceable.
14.5 No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.
14.6 We may revise these Terms and Conditions from time to time in response to changes in relevant laws and other regulatory requirements. We reserve the right to change these Terms and Conditions as they relate to your Subscription at any time and without notice.

15. Law and Jurisdiction
15.1 These Terms and Conditions , and the relationship between you and Us (whether via subscription of free trial, or otherwise) shall be governed by, and construed in accordance with, United Kingdom law.
15.2 Any disputes concerning these Terms and Conditions , the relationship between you and Us, or any matters arising therefrom or associated therewith (whether subscriptionual or otherwise) shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.